Welcome to the Aerofly 5 Support page. This section has been designed to provide you with technical support and assistance for AeroFly 5.
FAQ (Frequently asked questions)
Coming soon... Before posting in our Discussion Board or emailing us, please have a look at the FAQ`s and see if you can find an answer to your question there. Click here to browse through the FAQ`s.
Product Activation
Want to activate your product using your internet browser and our web interface? If yes, click here to go to our product activation entry page.
Discussion Board
Aerofly 5 users may post questions directly to the Discussion Board. Aside from the user-to-user solutions, our Product Support staff also monitors this forum as well providing answers whenever possible. As such, this is a valuable asset when an issue arises. In many instances you will find that your question has already been answerd on this board. So please use the Search function before posting a question.
Contact Us
Before contacting us, please make sure you have the following information ready:
Details about your computer system including installed hardware (especially your 3D-graphics card) and software
Your AeroFly 5 Version Number
If e-mailing us, attach the file called TM.log to it. This file is located in the AeroFly 5 directory, by default it is: C:\Programe Files\Ipacs\Aerofly 5\. On Windows Vista and Windows 7 the default installation directory is the User directory. To locate the TM.log file simply right click on the AeroFly 5 logo on the Desktop and choose “Open file location”.
You can contact us under the following adress:
Ikarus Modellsport Im Webertal 22 78713 Schramberg-Waldmössingen / Germany
